How to Handle Social-Media Criticism

“Keyboard courage” has some people posting cruel things they would otherwise not say to someone’s face.  Hiding behind a screen is not a shield.  As a social-media consultant and strategist, I have seen my fair share of rude behavior on various platforms on several occasions.  Everything from gossiping, not following through with deliverables and jealousy has come my way.  While my first reaction is to fire back, I have learned this isn’t an appropriate response.  By firing back in social media, this is exactly what feeds the beast.  Don’t feed the beast!

Flying off on a rant and private messaging or calling the author to give them a piece of your mind will definitely delist you in my opinion.  Yes, I have experienced this once and was cursed out.  Being graceful is the way to go.

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