Business Customers Connect Assets with AT&T IoT Services
DALLAS, Jan. 5, 2016 — AT&T* is helping developers create flexible solutions for companies. A new set of Internet of Things (IoT) tools will enable them to create those solutions.
“We continue to expand our IoT ecosystem and help developers think differently,” said Mike Troiano, vice president, Product Management, AT&T IoT Solutions. “More than 10,000 IoT developers are using our open standards platform to connect things in the agriculture, automotive, aviation, energy, healthcare, and transportation industries. Together, we’re building solutions that can help companies of all sizes stand out from their competitors.”
Emerson Network Power, a business of Emerson and the world’s leading provider of critical infrastructure for information and communications technology systems, built an IoT app using AT&T Flow Designer. The new iCOMTM CMS is a thermal monitoring and management system for small spaces. It monitors the cooling units and environmental conditions in computer rooms and other critical IT spaces. Users get real time readings, assuring them that cooling units are working properly and that IT areas are in safe temperature and humidity ranges.
The app also sends alerts and captures issue resolution workflow to minimize downtime. Emerson’s customers can better protect critical IT spaces, recover faster in a crisis, and save money on monitoring and fixing IT spaces. The company plans to launch 10,000 connected cooling systems in the next few years. The system will be available in North America.
New Developer Features
AT&T is also trialing 2 new features:
- AT&T Flow Edge – Apps built in AT&T Flow Designer can now run at the edge of the network. For example, gas companies often need fast, near real-time information on pipeline conditions. The developer can use AT&T Flow Edge to process only the near real-time data, rather than losing valuable time waiting for instructions from an app running in the cloud.
- AT&T M2X Context – Customers can control how data reaches different user groups based on rules. A motorized equipment manufacturing company may want to publish maintenance information solely to its supply chain partners and dealers, while publishing environmental data only to regulators.
AT&T is working with Salesforce** to connect IoT data from AT&T’s solutions into Salesforce’s Customer Success Platform. For example, by connecting AT&T M2X into Salesforce’s Service Cloud, companies can automatically create and route service requests, cases or tickets through pre-built workflows. We’re also making M2X available through the Heroku Elements marketplace so developers can quickly build, deploy, test and monitor IoT applications.
We’re extending the AT&T Control Center to work with IoT offerings from other leading IoT cloud and platform providers. As a result of these integrations, starting in Q1 of 2016, companies will be able to directly view and control their devices deployed on AT&T Control Center.
AT&T is teaming up with several companies to host an IoT hackathon at the AT&T Developer Summit in Las Vegas on Jan. 4-5. Developers will use technology from AT&T and others to build innovative IoT solutions.
AT&T has created a new report to share how businesses can best use the Internet of Things to help cut costs, grow revenues, boost efficiency and satisfy customers. To learn more about IoT’s potential, download the report here or visit www.att.com/iot.
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*AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.
**Salesforce, Heroku, Service Cloud and others are trademarks of salesforce.com, Inc.
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