CSG Singleview and Total Service Mediation Chosen to Serve Next-Gen Service Launch
ENGLEWOOD, Colo.–CSG International (NASDAQ: CSGS), a global provider of interactive transaction-driven solutions and services, today announced that Globalstar (NYSE MKT: GSAT), a leading international provider of mobile satellite voice and data services, has selected CSG as the revenue and customer management solution provider for its second-generation service launch in the first half of 2016.
Globalstar selects CSG International to support next-gen #satellite services
Globalstar’s advanced second-generation satellite constellation and next-generation ground network will offer enhanced services for Globalstar customers such as increased data speeds, adding to its existing advanced messaging, geo-location, GPS, and wireless connectivity services.
CSG’s solutions, including CSG Singleview® Convergent Rating & Billing, Singleview Customer Management, CSG Intermediate™and CSG Interactivate, will power a purpose-built revenue and customer management platform for the new generation of Globalstar services. The combined solutions offer an integrated platform with the flexibility to easily evolve with Globalstar services as needed. In addition to supporting the second-generation service launch, the CSG solutions will provide the target architecture for all of Globalstar’s existing services and subscribers.
“CSG truly understood our requirements and we are confident that its proven ability to deliver flexible solutions will help us align a new platform designed for the current and future needs of our business,” said Steve Pearl,vice president – software and applications development at Globalstar. “With CSG, we will have the ability to offer a new generation of innovative services supported by revenue and customer management solutions that will enable us to fully differentiate and maximize our second-generation constellation and terrestrial network combination.”
From capturing and accounting for network events to billing and customer care, Globalstar will benefit from the efficiencies of end-to-end revenue management and the rapid deployment afforded by Singleview, a TM Forum Frameworx-certified solution built upon the TM Forum’s suite of best practices and standards. The solution’s pre-configured processes minimize the level of effort and time-to-market, while providing the robust functions needed for managing and offering the latest voice, data and digital services.
“We are very pleased to welcome Globalstar to the CSG family of clients,” said Larry Barker, senior vice president, CSG Americas. “Our expertise garnered from deployments in challenging markets around the globe, gives us unique insights into best practices and optimal delivery models that Globalstar can leverage.”
About CSG International
CSG Systems International, Inc. (NASDAQ:CSGS) is a market-leading business support solutions and services company serving the majority of the top 100 global communications service providers, including leaders in fixed, mobile and next-generation networks such as AT&T, Charter Communications, Comcast, DISH, Orange, T-Mobile, Telefonica, Time Warner Cable, Reliance, SingTel Optus, Vodafone, Vivo and Verizon. With over 30 years of experience and expertise in voice, video, data and content services, CSG International offers a broad portfolio of licensed and Software-as-a-Service (SaaS)-based products and solutions that help clients compete more effectively, improve business operations and deliver a more impactful customer experience across a variety of touch points. For more information, visit our website at www.csgi.com.
About Globalstar, Inc.
Globalstar is a leading provider of mobile satellite voice and data services, leveraging the world’s most modern mobile satellite communications network. Customers around the world in industries like government, emergency management, marine, logging, oil & gas and outdoor recreation rely on Globalstar to conduct business smarter and faster, maintain peace of mind and access emergency personnel. Globalstar data solutions are ideal for various asset and personal tracking, data monitoring and SCADA applications. The Company’s products include mobile and fixed satellite telephones, the innovative Sat-Fi satellite hotspot, Simplex and Duplex satellite data modems, tracking devices and flexible service packages.