LBSZone - Location and Privacy

Location Technology, Privacy, & Security

  • NEWS
    • Business
    • mobile mapping
    • fleet management
    • iOS
    • Android
    • Developer
    • infographics
  • Features
    • AroundtheWeb
  • Telematics
  • Drones
  • Events
  • Blog
  • CAREERS
  • About Us
    • Partners Sites
      • GISuser
      • GeoJobsBIZ
      • LiDAR news
      • Amerisurv
    • Advertise
    • LBSzone Online Media Kit
    • Event Media Partner
    • RSS
  • SHOP
You are here: Home / Press / Augmented Reality / Help Lightning Strikes! Experience Mobile Merged Reality and Virtual Presence

Help Lightning Strikes! Experience Mobile Merged Reality and Virtual Presence

February 17, 2016 By LBSzone

Help Lightning Strikes! Experience Mobile Merged Reality and Virtual Presence Transformational Service Tool Arrives in the App Stores

2016-02-17 07_58_33-PR Newswire for Journalists _ Help Lightning Strikes! Experience Mobile Merged R

BIRMINGHAM, Ala., Feb. 17, 2016 — Help Lightning, Inc. wants to transform the service industry with mobile, patented technology that allows users needing or giving help to be virtually present with one another on any smartphone or tablet. The Help Lightning mobile merged reality and virtual presence app digitally merges two real-time environments, blending local and remote video streams for instant, interactive help sessions. Merged reality means two individuals on opposite sides of the earth combine their “real” worlds and transmit their actual hands to visibly gesture, show real objects, illustrate ideas and demonstrate using actual products or tools versus the inherent limitations of virtual reality or one-way augmented reality.

With Help Lightning a service expert simply makes a help lightning call to virtually reach inside the customer’s environment in order to diagnose, educate and/or resolve issues. Subcontractors or new employees easily and instantly bring the super-expert, who may be a continent away, to any situation. Companies can establish more powerful customer relationships by changing the speed, quality and responsiveness of their service organization.

“We have completely re-imagined how businesses, customers and employees are able to give and receive help,” states Drew Deaton, CEO of Help Lightning.  “We’ve eliminated the frustrations and inadequacies of phone or video chat with immersive interaction that provides natural gesturing, visual cueing and other non-verbal communication to improve cognition and outcomes.”

Help Lighting customers have the option to brand and integrate their help processes with the merged reality platform to quickly solve problems for customers, assist on-site personnel, eliminate wasteful trips, minimize delays, maximize uptime or differentiate the way products are sold, implemented and serviced. Deaton explains, “Our customers use Help Lighting to set themselves apart from their competitors and grow their revenue.”

Download Help Lightning from the Apple App Store for any iOS devices or go to Google Play for Android devices. One user can use an iPhone, while the other might use a Samsung Galaxy tablet. Nothing special is needed to start a merged reality session. However, Help Lightning is designed to work with the emerging suite of smartphone compatible, visual wearable devices.

To learn more visit helplightning.com/business or email info@helplighting.com. Individuals who wish to try merged reality for personal use can download the app and use for free.






Related articles:

  • Feature – Is It Just a Game? Virtual Reality, GIS, and Real ChangeFeature – Is It Just a Game? Virtual Reality, GIS, and Real Change
  • Planar Launches Groundbreaking PlanarView Visualization AppPlanar Launches Groundbreaking PlanarView Visualization App
  • Facebook to Acquire OculusFacebook to Acquire Oculus
  • Virtual Reality & Augmented Reality Market Worth 1.06 Billion by 2018Virtual Reality & Augmented Reality Market Worth 1.06 Billion by 2018
  • United States Mobile Augmented Reality (AR) Market 2015-2019United States Mobile Augmented Reality (AR) Market 2015-2019
  • New Driving Simulator from Toyota TeenDrive365 Uses Oculus Rift to Bring Dangers of Distracted Driving To LifeNew Driving Simulator from Toyota TeenDrive365 Uses Oculus Rift to Bring Dangers of Distracted Driving To Life

Filed Under: Augmented Reality, Emergency Response Tagged With: lightning, VR

Recent Posts

Autonomous Shuttles

Mobileye, Transdev ATS and Lohr Group to Develop and Deploy Autonomous Shuttles

SPOT Announces Partnership with Jeep® Jamboree USA

RoadDB Crowdsourced 3D Maps, Localization Software Meet Automaker Requirements for Automated Driving

Quuppa Intelligent Locating System™ Recognized as “Visionary” by Gartner

Neural Propulsion Systems Revolutionizes L4/L5 Autonomous Driving With Next Generation Zero Accidents Sensing Platform


shop for geogeek swag

twitter

Location Tech News

Mobileye, Transdev ATS and Lohr Group to Develop and Deploy Autonomous Shuttles

SPOT Announces Partnership with Jeep® Jamboree USA

RoadDB Crowdsourced 3D Maps, Localization Software Meet Automaker Requirements for Automated Driving

Quuppa Intelligent Locating System™ Recognized as “Visionary” by Gartner

Neural Propulsion Systems Revolutionizes L4/L5 Autonomous Driving With Next Generation Zero Accidents Sensing Platform

L3Harris Technologies Awarded Four Additional Payload Mission Data Units for GPS III Follow-on Contract

Cubic Awarded US Air Force Contract to Deliver P5 Combat Training System Pods

More Posts from this Category

Copyright Spatial Media LLC 2003 - 2015