The center, which handles over one million calls and performs over 7,000 Quality Assurance (QA) reviews annually, will use NICE Inform to record multimedia communications and streamline QA reviews HOBOKEN, N.J.–With plans to deploy a state-wide emergency services network (ESInet), Tennessee has set the stage for Next Generation 9-1-1 (NG9-1-1). The Metro Nashville (TN) Department […]
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