LBSZone - Location and Privacy

Location Technology, Privacy, & Security

  • NEWS
    • Business
    • mobile mapping
    • fleet management
    • iOS
    • Android
    • Developer
    • infographics
  • Features
    • AroundtheWeb
  • Telematics
  • Drones
  • Events
  • Blog
  • CAREERS
  • About Us
    • Partners Sites
      • GISuser
      • GeoJobsBIZ
      • LiDAR news
      • Amerisurv
    • Advertise
    • LBSzone Online Media Kit
    • Event Media Partner
    • RSS
  • SHOP
You are here: Home / Press / Business / Managing 9-1-1 Calls Without the Second-Guessing

Managing 9-1-1 Calls Without the Second-Guessing

June 29, 2015 By LBSzone

Prince William County, Virginia dispatchers get exact location, real-time updates to share with first responder agencies with Motorola Solutions’ innovative technology

SCHAUMBURG, Ill. – June 29, 2015 – When seconds can mean lives, public safety dispatchers in Prince William County, Virginia are often the first contact citizens have in an emergency. Details obtained during sometimes frantic 9-1-1 calls can be crucial for first responders on the way to help. Motorola Solutions PremierOne™ computer-aided dispatch (CAD) system is another lifeline for first responders. It allows dispatchers to reliably communicate with police, fire and other emergency services so they can get to the exact location, in the shortest time possible, with all the critical information they need, to serve the citizens who rely on them.

The latest PremierOne technology takes interoperability, or the ability to communicate between different radio systems, to a new level with “CAD to CAD” functionality. It enables Prince William County dispatchers to manage an incident and share information with the other public safety agencies that support the region. Dispatchers can continuously update and send notifications while simultaneously entering information into the CAD system. PremierOne Mobile now allows first responders, dispatchers and call takers to prioritize information and make sure sometimes life-saving details are communicated to the right people at the right time.

“We didn’t want to simply implement a new computer aided dispatch system, we wanted to change how we operate on a day-to-day basis” said Scott Boggs, Battalion Chief, Prince William County. “Motorola Solutions’ latest improvements to PremierOne provide efficient communications and can be customized to fit our unique demands to help improve the safety of our officers and the citizens we serve.”

Prince William County’s PremierOne CAD system automatically verifies a caller’s address and displays a route on a map, giving the dispatcher the exact location. First responders en route to an incident use PremierOne Mobile to receive precise directions, background information about an address, nearby resources and other details that can help save lives.

Prince William County is one of more than 3,000 agencies nationwide served by Motorola Solutions’ innovative public safety software. The county handles about 400,000 emergency calls per year ranging from fire, emergency medical services and law enforcement. The dispatchers oversee the flow of information and provide aid, comfort and instructions to the public before the arrival of police, fire and rescue personnel.

“Managing staffing rosters, duty assignments and staff capabilities across multiple systems can be a challenge for public safety agencies,” said Tom Guthrie, vice president, Motorola Smart Public Safety Solutions. “Motorola Solutions’ latest PremierOne technology will assist Prince William County with this challenge and allow commanders and staff to maintain this information in one location while sharing it when and where it’s needed most.”

 

About Motorola Solutions
Motorola Solutions (NYSE: MSI) creates innovative, mission-critical communication solutions and services that help public safety and commercial customers build safer cities and thriving communities. For ongoing news, visit http://newsroom.motorolasolutions.com or subscribe to a news feed.






Related articles:

  • Nebraska County Goes Beyond Call of Duty with Highly Affordable 9-1-1 DeploymentNebraska County Goes Beyond Call of Duty with Highly Affordable 9-1-1 Deployment
  • Motorola Solutions Acquires Emergency CallWorks for Smart Public Safety InnovationMotorola Solutions Acquires Emergency CallWorks for Smart Public Safety Innovation
  • Tennessee Highway Patrol Launches New Statewide Radio Communications System On Time and Within BudgetTennessee Highway Patrol Launches New Statewide Radio Communications System On Time and Within Budget
  • Motorola Solutions adds technology to MTP3000 Series TETRA radios to meet mission-critical demandsMotorola Solutions adds technology to MTP3000 Series TETRA radios to meet mission-critical demands
  • Pensacola Police Department to deploy upgraded communications systemPensacola Police Department to deploy upgraded communications system
  • Best Voice Radio for First Responders Now Even BetterBest Voice Radio for First Responders Now Even Better

Filed Under: Business Tagged With: Managing 9-1-1

Recent Posts

What to Look for in a Laptop CPU

What can VPN serve for?

How to make your business more welcoming to your visitors

5 Reasons Why SMS Marketing Works

Ways To Get Your Business Noticed Online


shop for geogeek swag

twitter

Location Tech News

What to Look for in a Laptop CPU

5 things you never knew about Clover Dating App

All to know about OPPO Find X5 Pro

Toshiba to proceed with restructuring despite Tsunakawa’s exit

Why the rave over Canon’s EOS R3?

Ukraine: How tech giants are reacting to Russian invasion

Four Best Photo Editor Apps On Android Playstore

More Posts from this Category

Copyright Spatial Media LLC 2003 - 2015